Administrative Management and the Quality of Outpatient Medical Care in La Libertad, Peru

Authors

Keywords:

administrative management, hospital management, public management, quality of the medical attention.

Abstract

Introduction: In hospital services there must be efficient administrative management that is reflected in an adequate quality of medical care in outpatient consultations of a health center in La Libertad - Peru.

Objective: Determine the relationship that exists between administrative management and quality of medical care in an outpatient consultation at a health center in La Libertad - Peru.

Methods: A quantitative methodology with a correlational design was used, surveying 30 users. Two instruments, validated by 5 experts, were used to evaluate the administrative management (20 questions) and the quality of medical care (20 closed questions), achieving a data reliability of 0.855.

Results: The results indicated that the administrative management was mostly inadequate, with 57% disapproval, which resulted in unsatisfactory medical care. The correlation between administrative management and quality of medical care was positive but weak, with a coefficient of 0.120 and a significance level of 0.529 (p>0.05).

Conclusion: The study did not find a significant relationship between administrative management and quality of medical care in this context.

 

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Author Biographies

davis alberto mejia pinedo, universidad mayor de san marcos

soy docente de la universidad mayor de san marcos

María Elena Montoya Alfaro, universidad nacional mayor de san marcos

docente de doctor en farmacia

Juan Roberto Pérez León Camborda, UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS

DOCENTE DE UNIVERSIDAD NACIONAL MAYOR DE SAN MARCOS

Ericson Felix Castillo Saavedra, UNIVERSIDAD NACIONAL DE TRUJILLO

DOCENTE INVESTIGADOR DE CONCYTEC DE PERU

Published

2024-12-02

How to Cite

1.
mejia pinedo davis alberto, Montoya Alfaro ME, León Camborda JRP, Castillo Saavedra EF. Administrative Management and the Quality of Outpatient Medical Care in La Libertad, Peru. Rev Cubana Salud Pública [Internet]. 2024 Dec. 2 [cited 2025 Jan. 18];50. Available from: https://revsaludpublica.sld.cu/index.php/spu/article/view/32277

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